ACO Phone Line & Membership

[missingleg]

Can anybody on here get through to the ECB ACO via their number, 02074321240?

The other week I received a letter from them requesting I pay membership by direct debit, however, the form requires a reference number which I don't know of - so I assume I'm missing a membership from to go with the direct debit form.

Did anyone here have this problem? I am getting so frustrated with being put on hold by a recorded voice assuring me for 20 minutes that 'someone will answer shortly', before I give up. I have tried 5 times in a week - is there ANYONE in the ACO office?!

I'm completely stumped.

[swerveman]

I've never actually tried to ring, but you do have my sympathy. Have you tried to email? [e-mail]

[missingleg]

Yes, last week.

No response.

[blackbeard]

Graham Bullock and Mandy Doyle were always immediately available when they were called?

[missingleg]

Um, no.

[Acumen]

Graham and Mandy were not always there, but they did have an answering machine and did return messages promptly.

[missingleg]

The matter is resolved now, thanks. I got through yesterday and they apologised for not being available due to their receiving a huge number of calls.

I was also told we'd get a new membership package through the mail, which is nice.